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ARRIS ServAssure Advanced Performance Management is one of the modular offerings
in the comprehensive ARRIS ServAssure suite of network and service management
solutions. ServAssure Advanced is specifically designed to provide you with
comprehensive subscriber experience monitoring and management. Including
complete data-collection compatibility with multiple vendors, ServAssure Advanced
transforms raw data into meaningful information to help you take full control of cable’s
last mile. In addition, you can proactively find, assess and manage High Speed Data
(HSD) and Voice over Internet Protocol (VoIP) quality in real-time.
ServAssure Advanced features a selection of applications that enable Multiple System Operators (MSOs) to manage and control CableLabs® DOCSIS® services, bandwidth, and devices on broadband networks while speeding deployment of new Internet Protocol (IP) services. With patented “finger-printing" and normalization technology, ServAssure Advanced offers complete data collection capability with multiple vendors and support for multiple DOCSIS standards. You choose the application options that address the challenges you face, enabling you to design a custom network and service assurance solutionto meet your specific needs.
ServAssure Advanced enables you to provide superior network reliability and
serviceability that directly impacts subscriber satisfaction. By providing you with a network and service management solution aimed at consolidating loads of health metrics into meaningful data and presenting expert recommendations that are directly related to factors that represent the customer experience,
ServAssure Advanced is well equipped to assist you on your road to increasing customer satisfaction.
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